Manchester Help Lines for Social Security, Legal,
Tax & Benefits


Relating to Greater Manchester and the Northwest
Region

Employment Service Direct

Job vacancies – no benefit enquiries. Tel: 0845 60
60 234.

Community Legal Service

Help with finding good quality legal advice.
Organised through the Citizens’ Advice Bureaux. Tel: 0845 608 1122.

Disability Benefits Enquiries

Benefit info for people with disabilities. Tel: 0800
882200.

Inland Revenue Helpline

Personal taxation queries Tel: 08459 000444.

Inland Revenue (HMRC)

Website at www.hmrc.gov.uk

  • Self Assessment – Tel: 0845
    9000 444.
  • National Insurance – Tel:
    0845 915 4655.
  • Working Families Tax Credit
    – Tel: 0845 609 5000.
  • Disabled Person’s Tax Credits
    – Tel: 0845 605 5858.
  • Ashton-under-Lyne Inland Revenue Enquiry
    Centre

    2 Booth Street, Ashton OL6 7PL. Tel: 0161-308 5200.
  • Bury Inland Revenue Enquiry Centre
    9-11 Minden Parade, Bury BL6 0QN.
  • Manchester Large Business Enquiry
    Office

    Albert Bridge House, 1 Bridge Street, Manchester M60 9BH. Tel: 0161-288
    6000.
  • Manchester Trinity Enquiry Office
    Trinity Bridge House, 2 Dearmans Place, Salford M3 5BH. Tel: 0161-261
    2000.
  • Oldham Priory Enquiry Office
    Pheonix House, 44 Union Street, Oldham OL1 1EP. Tel: 0161-345 5000.
  • Rochdale Enquiry Office
    Newgate House, Newgate, Rochdale OL16 1XB. Tel: 01706-664000.

Contact for MPs and MEPs

House of Commons: Tel: 020-7219 3000
Members of European Parliament: Tel:020-7227 4300.

Trading Standards

Part of local authorities, they give advice on and
investigate trading issues, weights & measures, quality standards,
complaints, etc. See under individual Local Authorities below:

  • Bury Metropolitan Borough Council – Tel: 0161-253
    5578.
  • Cheshire Local Trading Standards – Tel: 0845
    760 3456.
  • City of Salford Council – Tel: 0161-793 2022.
  • Derbyshire Trading Standards – Tel: 01629-585858.
  • Manchester City Council – Tel: 01161-226 8283.
  • Stockport Metropolitan Borough – Tel: 0161-474
    4248.
  • Tameside Metropolitan Borough Council – Tel:
    0161-342 3941.
  • Trafford Metropolitan Borough Council – Tel:
    0161-912 3845.

Utilities – Consumer Protection

  • Energywatch – gas and electricity
    consumers council. Tel: 08459 060708
  • Ofgem – gas and electricity
    markets. Tel: 020-7901 7000
  • Oftel – telephone communications.
    Tel: 020-7634 8700
  • Ofwat – water services. Tel:
    0121-625 1300.

Consumers’ Association

Which Magazine and online web Trader Scheme, promoting
a code of good practice for companies registered on this scheme. Details
at their website at:
www.which.net/shopping/guide/ and www.which.net/webtrader.

HM Customs & Excise

Information and advice on purchasing abroad, and
a useful online shopping and duty section, at their website: www.hmce.gov.uk/public/info/index.htm

Immigration Advisory Service

24 hour service for people who have been refused
assylum or who have immigration problems.
Tel: 020-7378 9191.

Missing Persons

National Missing Persons Helpline – 24 hour advice
and support.
Call free on Tel: 0500 700 700.

Environmental Incidents

To report pollution, damage or damger to the environment
call the Environment Agency free (24 hours service) on Tel: 0800 80
70 60.

Floodline

To report flooding or to obtain advice, 24 hour helpline,
Tel: 0845 988 1188.

Child Support Agency

Questions and information relating to Chil Support
Maintenance.
National Enquiry Line – Tel: 0845 713 3133.
(8.00am – 8.00pm weekdays, and 8.30am-5.30pm on Saturdays).
Website: www.dss.gov.uk/csa.

Benefits Agency National Helplines

Child Benefit – Tel: 0870 155 55 40.
Social Security Abroad – Tel: 0191-218 7777.
Department of Social Security Website at: www.dss.gov.uk

Benefits Agency Local Offices

  • Bolton
    Elizabeth House, 21 Back Spring Gardens Bolton BL1 1SJ
    Tel: 01204-367000 (postal Districts BL1-8, M26-28).
  • Burnley
    Brun House, Kingsway, Burnley, Lancashire BB11 1AG
    Tel: 01282-473200 (postal Districtss BB4, BB8-BB12, OL12).
  • Bury
    Humphrey House, Angouleme Way, Bury BL9 0BQ
    Tel: 0161-762 2000 (Postal Districts BL0, BL2, BL8, BL9).
  • Cheetham
    31 Cheetham Parade, Crumpsall, Manchester M8 6DH
    Tel: 0845 712 3456. (Postal Districts M8 and M9).
  • Leigh
    Roydale House, 2-10 Windermere Road, Leigh, Lancashire WN7 1UT
    Tel: 01942-263700 (Postal Districts M28-29, M46, WA3, WN2, WN4-7).
  • Middleton
    Othen House, 7 Oldham Road, Middleton, Manchester M24 1BE
    Tel: 0161-654 2000 (Postal Districts M24, OL10-11)
  • Rochdale
    Newgate House, 1 Newgate, Rochdale OL16 1XA
    Tel: 01706-714000 (Postal Districts OL2, OL11-12, OL15-16)
  • Rossendale
    Unit 21, The Valley Centre, Ratenstall, Rosendale, Lancashire BB4 7QQ
    Tel: 01282-473200 (Postal Districts BB4, OL12-13).
  • Salford
    Baskerville House, Browncross Street, Salford M60 9HP
    Tel: 0161-837 1000 (Postal Districts M3, M5-8, M27, M30, M44).
  • Wigan
    Brocal House, 73 King Street, Wigan WN1 1EB
  • Tel: 01942-758000 (Postal Districts WA11,
    WN1-6, WN8)

While every care has been taken in the compilation
of these listings to ensure their accuracy, the authors cannot guarantee
that information has not changed since publication, nor can Papillon Graphics
be held responsible for errors contained herein. Please contact the Webmaster
to report any out-of-date information, or to suggest any new data that
may be relevant for consideration for inclusion in appropriate listings.

Copyright © John Moss, Papillon Graphics AD 2013 Manchester, United Kingdom – all rights reserved.
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