Telephone Help Lines in Greater
Manchester


Local Authority Telephone
Numbers

Manchester Local, Regional &
County Council Authorities

  • BOLTON
    Bolton Metropolitan Borough Council
    Town Hall, Bolton BL1 1RU. Tel: 01204-522311.
    Emergencies (outside office hours) : 01204-522 658. Website: www.bolton.gov.uk

  • BURY
    Metropolitan Borough of Bury
    Town Hall, Knowsley Street Bury BL9 0SW. Tel: 0161-705 5000
    Emergencies (out of office hours) 01204-521 571. Website: www.bury.gov.uk

  • CHESHIRE
    Cheshire County Council, County Hall, Chester CH1 1SF.
    Tel: 0845 1133311. Website: www.cheshire.gov.uk

  • CONGLETON
    Congleton Borough Council, Westfields, Middlewich Road,
    Sandbach CW11 9DZ. Tel: 01270-763231.
    Website: www.congleton.gov.uk.
  • DERBYSHIRE
    Derbyshire County Council County Offices, Matlock DE4 3AG.
    Tel: 01629-580 000. Emergencies (out of office hours) 01629-580 156.

    Website: www.derbyshire.gov.uk

  • HIGH PEAK
    High Peak Borough Council Offices, Hayfield Road, Chapel-en-le-Frith
    SK12 6QJ.
    Tel: 01663-751751. Emergencies (out of office hours) 01663-752099.
    Website: www.highpeak.gov.uk

  • LANCASHIRE
    Lancashire County Council, PO Box 78, County Hall, Preston PR1 8XJ.

    Tel: 01772-254 868. Emergencies (outside office hours) 01772-254 868.

    Website: www.lancashire.gov.uk

  • MACCLESFIELD
    Macclesfield Borough Council, Town Hall, Macclesfield SK10 1DX.
    Tel: 01625-500 500. Emergencies (out of office hours) 01625-511 495.

    Website: www.macclesfield.gov.uk

  • MANCHESTER, CITY
    OF

    Manchester Town Hall, Albert Square, Manchester M60 2LA.
    Tel: 0161-234 5000. Emergencies (out of office hours)
    Homelessness: 0161-224 6452. Housing Repairs: 0161-223 7222.
    Social Services: 0161-445 9121. Website: www.manchester.gov.uk

  • OLDHAM
    Oldham Metropolitan Borough Council, Civic Centre, West Street,
    Oldham OL1 1UG. Tel: 0161-911 3000.
    Emergencies (outside office hours): Housing Repairs: 0161-624 8286
    Highways, sewers, street lighting: 0161-911 4580. Website: www.oldham.gov.uk

  • ROCHDALE
    Rochdale Metropolitan Borough Council, Rochdale Town Hall,
    Rochdale OL16 1AB. Tel: 01706-47474. Minicom Service: 01706-864404.

    Emergencies (outside office hours) :
    Environment: 01706-864000.
    Housing: 01706-44950.
    Social Services : 01706-377777. Website: www.rochdale.gov.uk

  • ROSSENDALE
    Borough of Rossendale, Town Hall, Bacup Road, Rawtenstall, Rossendale
    BB4 7LZ.
    Tel: 01706-217777. Emergencies (outside office hours) :
    Housing & Environmental Health : 01706-853121 / 854141.
    Highways & Street Lighting : 01706-877499.

  • SALFORD
    City of Salford Civic Centre, Chorley Road, Swinton M27 5DA.
    Tel: 0161-794 4711. Emergencies (out of office hours) 0161-794 8888.

    Website: www.salford.gov.uk

  • STOCKPORT
    Stockport Metropolitan Borough Council, Town Hall, Stockport SK1 3XE.

    Tel: 0161-480 4949. Emergencies (out of office hours) 0161-477 2626.

    Website: www.stockport.gov.uk

  • TAMESIDE
    Tameside Metropolitan Borough Council, Council Offices, Wellington Road,

    Ashton-under-Lyne LL6 6DL. Tel: 0161-342 8355
    Emergencies (out of office hours) 0161-342 2222. Website: www.tameside.gov.uk

  • TRAFFORD
    Trafford Metropolitan Borough Council, Trafford Town Hall, Talbot Road,

    Stretford, Trafford M32 0YT. Tel: 0161-912 1212.
    Emergencies (out of office hours) 0161-833 1992. Website: www.trafford.gov.uk

  • VALE ROYAL
    Vale Royal Borough Council, Wyvern House, The Drumber, Winsford CW7
    1AH.
    Tel: 01606-862862. Emergencies (out of office hours) 01606-861958.
    Website: www.valeroyal.gov.uk

  • WIGAN
    Wigan Metropolitan Borough Council, New Town Hall, Library Street,
    Wigan WN1 1YN. Tel: 01942-244991. Emergencies (outside office hours)
    : 01942-404040.
    Website: www.wiganmbc.gov.uk

Greater Manchester Local & National Help and Information
Lines

Listed
alphabetically:

  • Age Concern
    London Office – Tel: 0181-679 8000.
    Bury – Tel: 0161-705 2137.
    Manchester – Tel: 0161-839 4168.
    Oldham – Tel: 0161-633 0213.
    Rochdale Metro – Tel: 0161-653 2157.
    Salford – Tel: 0161-788 7300.
    Stockport – Tel: 0161-477 1213.
    Tameside – Tel: 0161-308 3697.
    Trafford – Tel: 0161-747 9901.

  • Aids National
    Helpline

    (Call free) Tel: 0800-567123.

  • Alcohol Abuse
    Helplines

    Alcoholics Anonymous. London – Tel: 0171-352 3001. Local – Tel: 0161-236
    6569 or 633 1122.
    Drinkline (6.00pm-11.00pm). Tel: 0171-332 0202.

  • Alzheimers Disease
    Society

    Tel: 0171-306 0606.

  • Animal Welfare
    RSPCA.

    Tel: (Lo-call) 0345-888999. Clinic – Tel: 0161-737 6737. Local HQ –
    Tel: 0161-767 9281.

  • Bereavement Helpline
    (Cruse)

    Tel: 0181-332 7227.

  • Compassionate
    Friends

    Tel: 011-953 9639.

  • Blind Helplines

    Guide Dogs for the Blind Assoc. Tel: 01734-835 555.

  • Royal National
    Institute for the Blind

    Tel: 0171-388 1266.

  • Henshaw’s Society
    for the Blind

    Tel: 0161-872 1234.

  • Bury Benefits
    Helpline

    Tel: 0161-705 5008.

  • Bus & Train Information
    Greater Manchester Tel: 0161-228 7811.

  • Cancer Helpline

    Cancer Aid & Listening Line. Tel: 0161-434 8668.

  • Carers National
    Association Helpline

    Tel: 0171-490 8898.

  • Children’s Helplines

    Childline (24hr call free). Tel: 0800-1111.

  • NSPCC
    (24hr call free). Tel: 0800-800 500.

  • Cot Death 24hr
    Helpline

    Tel: 0171-235 1721.

  • Crime Victims
    Lines

    Victims Support Scheme, Bury. Tel: 0161-797 3047.
    Victims Support Scheme, North Manchester. Tel: 0161-720 7204.
    Victims Support Scheme, Manchester. Tel: 0161-875 0894.
    Victims Support Scheme, Oldham. Tel: 0161-652 0405.
    Victims Support Scheme, Salford. Tel: 0161-707 9760.
    Victims Support Scheme, Stockport. Tel: 0161-483 0884.
    Victims Support Scheme, Tameside. Tel: 0161-339 1190.
    Victims Support Scheme, Trafford. Tel: 0161-875 0894.
    Victims Support Scheme, Wythenshawe. Tel: 0161-428 8549.
    Victims Helpline, London. Tel: 0171-729 1252.
    Victim Support, London. Tel: 0171-735 9166.

  • Data Protection
    Register

    Tel: 01625-535777.

  • Deafness
    Royal National Institute for Deaf People. Tel: 0171-387 8033.

  • Debt
    National Debtline. Tel: 0121-359 8501.

  • Disabled Helplines

    Bury Disabled Advisory Council. Tel: 0161-797 4898.
    Disabled Living. Tel: 0161-214 5959.
    Disablement Information : Advice Line Salford & Bolton – Tel: 0161-799
    2222.
    Advice Line Trafford – Tel: 0161-865 5021.
    Advice Line Stockport – Tel: 0161-480 7248.
    Advice Line Middleton/Rochdale – Tel: 0161-653 2729.
    Advice Line Tameside – Tel: 0161-320 8333.
    Disability Helpline. Tel: 01302-310123.
    Disabled Living Foundation. Te : 0171-289 6111.
    RADAR-Royal Assoc. for Disability & Rehabilitation. Tel: 0171-250 3222.

    Motability North West (Cars for the Disabled) Tel: 0161-747 4076.

  • Divorce & Separation

    National Family Mediation. Tel: 0171-383 5993. (See also ‘Marriage Guidance’
    below)

  • Domestic Violence

    Women’s Aid National Helpline. Tel: 0117-963 3542.

  • DSS General inquiries

    Tel: (Free call) 0800-666 555.

  • Drugs Advice Helplines

    Life Line. Tel: 0161-839 2054.
    Release Emergency Service (24hr). Tel: 0171-603 8654.
    Turning Point. Tel: 0171-702 2300.
    Cheshire Drug Watch – dial 100 and ask for “Freefone Cheshire Drugwatch”

    Narcotics Anonymous. Tel: 0171-272 9040.

  • Eating Disorders
    Eating Disorders Association. Tel: 01603-621414.
    Louder Than Words, Rossendale. Tel: 01706-260703

  • Equal Opportunities
    Commission

    Tel: 0161-833 9244. (See also ‘Racism’ below).

  • Family
    (See ‘Single Parents’ below).

  • Gambling
    Gamblers Anonymous (24hr). London Tel: 0171-384 3040. Local : Tel: 0161-976
    5000.

  • Gay Societies

    Manchester Lesbian & Gay Switchboard – Tel: 0161-274 3999.
    London Lesbian & Gay Switchboard – Tel (24hr) : 0171-837 7324.

  • Homelessness
    (see also under your Local Authority entry)
    Shelter, London – Tel: 0171-253 0202.
    Shelter Housing Aid Centre, Manchester. Tel: 0161-834 4809.

  • Legal Aid
    Tel: 0161-228 1200.

  • Manchester Benefits
    Advice

    Tel: 0161-234 5600.

  • Manchester Consumer
    Advice

    Tel: 0161-234 4941.

  • Manchester Debt
    Line

    Tel: 0161-234 5678.

  • Manchester – Harassment

    Tel: 0161-234 4815.

  • Manchester Housing
    Aid

    Tel: 0161-234 4750.

  • Manchester Welfare
    Rights

    Tel: 0161-234 3895.

  • Marriage Guidance

    Relate, Bolton Tel: 01204-28302.
    Relate, Bury. Tel: 0161-764 4113.
    Relate, Manchester. Tel: 0161-872 0303.
    Relate, Salford. Tel: 0161-745 8486.
    Relate, Stockport. Tel: 0161-477 9235.

  • Mental Health
    & Illness

    MIND-Nat. Assoc for Mental Health. Tel: 0181-519 2122.
    SANELINE. Tel: 0171-724 8000.
    Mental Handicap Mencap, London. Tel: 0171-454 0454.

  • Metrolink Information

    Tel: 0161-205 2000.

  • Miscarriage
    The Miscarriage Association. Tel: 01924-200 799.

  • Missing Persons

    Message Home. Tel: (Free call) 0500-700 740
    Missing Persons Bureau Helpline. Tel (Free) : 0500-700 700.
    Salvation Army Family Tracing. Tel: 0171-383 2772.

  • National Rail
    Enquiries
    National Rail Enquiries: 08457 48 49 50
    Rail Enquiries from overseas (International rates apply): +44(0)20 7278
    5240
    Rail Enquiries Textphone: 0845 60 50 600
    Welsh language: 0845 60 40 500

  • National Rail
    Journey Planner

    https://www.nationalrail.co.uk

  • Police Helplines

    See ” POLICE

  • Pregnancy Advice
    Helplines

    British Pregnancy Advisory Service. Tel: 01564-793225.
    LIFE National Hotline,Tel: 01926-311511.
    National Childbirth Trust. Tel: 0181-992 8637.

  • Racism
    Commission for Racial Equality. Tel: 0161-831 7782.

  • R
    ape

    (See ‘Sexual Abuse’ below)

  • Relate
    (See ‘Marriage Guidance’ above).

  • Ring & Ride
    Bolton Tel: 01204-398111.
    Manchester. Tel: 0161-228 3131.
    Wigan Area. Tel: 01942-873143.

  • Salford Trading
    Standards

    Problems Tel: 0161-787 8480.

  • Samaritans
    24 hour Emergency Line Tel: 01204-521200. (Bolton)
    Tel: 0161-236 8000 (Manchester & Salford)
    Tel: 0161-764 0055 (Bury)
    Tel: 0161-480 2222 (Stockport)

  • Sexual Abuse
    Rape Crisis Centre, Manchester. Tel: 0161-834 8784.
    Rape Crisis Centre, London. Tel: 0171-837 1600.
    St Mary’s Sexual Assault Centre. Tel: 0161-276 6515.

  • Single Parents

    Gingerbread. Tel: 0171-240 0953.
    Nat. Council for One Parent Families. Tel: 0171-267 1361.
    Parent Network Support. Tel: 0171-485 8535.

  • Smoking
    Smokers Quitline. Tel: 0171-487 3000.

  • Stillbirth & Neonatal
    Death Society

    Tel: 0171-436 5881.

  • Stockport Homelessness
    Help

    Tel: 0161-474 4235.

  • Stockport Trading
    Standards

    Tel: 0161-474 4248.

  • Stockport Welfare
    Rights

    Tel: 0161-474 3091.

  • Tameside Benefits
    Helpline

    Tel: 0161-342 3033.

  • Tameside Trading
    Standards

    Tel: 0161-342 3452.

  • Terence Higgins
    Trust (AIDS/HIV) Helpline

    Tel: 0171-242 1010.

  • Trafford Trading
    Standards

    Tel: 0161-912 1212.


While every care has been taken in the compilation of these listings to
ensure their accuracy, the authors cannot guarantee that information has
not changed since publication, nor can Papillon Graphics be held responsible
for errors contained herein. Please contact the Webmaster to report any
out-of-date information, or to suggest any new data that may be relevant
for consideration for inclusion in appropriate listings.


Copyright © John Moss, Papillon Graphics AD 2013 Manchester, United Kingdom – all rights reserved.
View Main Site