Manchester & NorthWest Region Telephone Help Lines

Information & Telephone Help Lines
in Greater Manchester Metropolitan County and the Northwest Region

Local Authority Telephone Numbers
Manchester Local, Regional & County Council Authorities

• BOLTON
  Bolton Metropolitan Borough Council
  Town Hall, Bolton BL1 1RU. Tel: 01204-522311.
  Emergencies (outside office hours) : 01204-522 658.
  Website: www.bolton.gov.uk
  
  
• BURY
  Metropolitan Borough of Bury
  Town Hall, Knowsley Street Bury BL9 0SW. Tel: 0161-705 5000
  Emergencies (out of office hours) 01204-521 571.
  Website: www.bury.gov.uk
  
  
• CHESHIRE
  Cheshire County Council, County Hall, Chester CH1 1SF.
  Tel: 0845 1133311. Website: www.cheshire.gov.uk
  
  
• CONGLETON
  Congleton Borough Council, Westfields, Middlewich Road,
  Sandbach CW11 9DZ. Tel: 01270-763231.
  Website: www.congleton.gov.uk.

• DERBYSHIRE
  Derbyshire County Council County Offices, Matlock DE4 3AG.
  Tel: 01629-580 000. Emergencies (out of office hours) 01629-580 156.
  Website: www.derbyshire.gov.uk
  
  
• HIGH PEAK
  High Peak Borough Council Offices, Hayfield Road, Chapel-en-le-Frith SK12 6QJ.
  Tel: 01663-751751. Emergencies (out of office hours) 01663-752099.
  Website: www.highpeak.gov.uk
  
  
• LANCASHIRE
  Lancashire County Council, PO Box 78, County Hall, Preston PR1 8XJ.
  Tel: 01772-254 868. Emergencies (outside office hours) 01772-254 868.
  Website: www.lancashire.gov.uk
  
  
• MACCLESFIELD
  Macclesfield Borough Council, Town Hall, Macclesfield SK10 1DX.
  Tel: 01625-500 500. Emergencies (out of office hours) 01625-511 495.
  Website: www.macclesfield.gov.uk
  
  
• MANCHESTER, CITY OF
  Manchester Town Hall, Albert Square, Manchester M60 2LA.
  Tel: 0161-234 5000. Emergencies (out of office hours)
  Homelessness: 0161-224 6452. Housing Repairs: 0161-223 7222.
  Social Services: 0161-445 9121.
  Website: www.manchester.gov.uk
  
  
• OLDHAM
  Oldham Metropolitan Borough Council, Civic Centre, West Street,
  Oldham OL1 1UG. Tel: 0161-911 3000.
  Emergencies (outside office hours): Housing Repairs: 0161-624 8286
  Highways, sewers, street lighting: 0161-911 4580.
  Website: www.oldham.gov.uk
  
  
• ROCHDALE
  Rochdale Metropolitan Borough Council, Rochdale Town Hall,
  Rochdale OL16 1AB. Tel: 01706-47474.
  Minicom Service: 01706-864404.
  Emergencies (outside office hours) :
  Environment: 01706-864000.
  Housing: 01706-44950.
  Social Services : 01706-377777.
  Website: www.rochdale.gov.uk
  
  
• ROSSENDALE
  Borough of Rossendale, Town Hall, Bacup Road, Rawtenstall, Rossendale BB4 7LZ.
  Tel: 01706-217777. Emergencies (outside office hours) :
  Housing & Environmental Health : 01706-853121 / 854141.
  Highways & Street Lighting : 01706-877499.
  
  
• SALFORD
  City of Salford Civic Centre, Chorley Road, Swinton M27 5DA.
  Tel: 0161-794 4711. Emergencies (out of office hours) 0161-794 8888.
  Website: www.salford.gov.uk
  
  
• STOCKPORT
  Stockport Metropolitan Borough Council, Town Hall, Stockport SK1 3XE.
  Tel: 0161-480 4949. Emergencies (out of office hours) 0161-477 2626.
  Website: www.stockport.gov.uk
  
  
• TAMESIDE
  Tameside Metropolitan Borough Council, Council Offices, Wellington Road,
  Ashton-under-Lyne LL6 6DL. Tel: 0161-342 8355
  Emergencies (out of office hours) 0161-342 2222.
  Website: www.tameside.gov.uk
  
  
• TRAFFORD
  Trafford Metropolitan Borough Council, Trafford Town Hall, Talbot Road,
  Stretford, Trafford M32 0YT. Tel: 0161-912 1212.
  Emergencies (out of office hours) 0161-833 1992.
  Website: www.trafford.gov.uk
  
  
• VALE ROYAL
  Vale Royal Borough Council, Wyvern House, The Drumber, Winsford CW7 1AH.
  Tel: 01606-862862. Emergencies (out of office hours) 01606-861958.
  Website: www.valeroyal.gov.uk
  
  
• WIGAN
  Wigan Metropolitan Borough Council, New Town Hall, Library Street,
  Wigan WN1 1YN. Tel: 01942-244991. Emergencies (outside office hours) : 01942-404040.
  Website: www.wiganmbc.gov.uk
  

Greater Manchester Local & National Help and Information Lines

Listed alphabetically:

• Age Concern
  London Office - Tel: 0181-679 8000.
  Bury - Tel: 0161-705 2137.
  Manchester - Tel: 0161-839 4168.
  Oldham - Tel: 0161-633 0213.
  Rochdale Metro - Tel: 0161-653 2157.
  Salford - Tel: 0161-788 7300.
  Stockport - Tel: 0161-477 1213.
  Tameside - Tel: 0161-308 3697.
  Trafford - Tel: 0161-747 9901.
  
  
• Aids National Helpline
  (Call free) Tel: 0800-567123.
  
  
• Alcohol Abuse Helplines
  Alcoholics Anonymous. London - Tel: 0171-352 3001. Local - Tel: 0161-236 6569 or 633 1122.
  Drinkline (6.00pm-11.00pm). Tel: 0171-332 0202.
  
  
• Alzheimers Disease Society
  Tel: 0171-306 0606.
  
  
• Animal Welfare RSPCA.
  Tel: (Lo-call) 0345-888999. Clinic - Tel: 0161-737 6737. Local HQ - Tel: 0161-767 9281.
  
  
• Bereavement Helpline (Cruse)
  Tel: 0181-332 7227.
  
  
• Compassionate Friends
  Tel: 011-953 9639.
  
  
• Blind Helplines
  Guide Dogs for the Blind Assoc. Tel: 01734-835 555.
  
  
• Royal National Institute for the Blind
  Tel: 0171-388 1266.
  
  
• Henshaw's Society for the Blind
  Tel: 0161-872 1234.
  
  
• Bury Benefits Helpline
  Tel: 0161-705 5008.
  
  
• Bus & Train Information
  Greater Manchester Tel: 0161-228 7811.
  
  
• Cancer Helpline
  Cancer Aid & Listening Line. Tel: 0161-434 8668.
  
  
• Carers National Association Helpline
  Tel: 0171-490 8898.
  
  
• Children's Helplines
  Childline (24hr call free). Tel: 0800-1111.
  
  
• NSPCC
  (24hr call free). Tel: 0800-800 500.
  
  
• Cot Death 24hr Helpline
  Tel: 0171-235 1721.
  
  
• Crime Victims Lines
  Victims Support Scheme, Bury. Tel: 0161-797 3047.
  Victims Support Scheme, North Manchester. Tel: 0161-720 7204.
  Victims Support Scheme, Manchester. Tel: 0161-875 0894.
  Victims Support Scheme, Oldham. Tel: 0161-652 0405.
  Victims Support Scheme, Salford. Tel: 0161-707 9760.
  Victims Support Scheme, Stockport. Tel: 0161-483 0884.
  Victims Support Scheme, Tameside. Tel: 0161-339 1190.
  Victims Support Scheme, Trafford. Tel: 0161-875 0894.
  Victims Support Scheme, Wythenshawe. Tel: 0161-428 8549.
  Victims Helpline, London. Tel: 0171-729 1252.
  Victim Support, London. Tel: 0171-735 9166.
  
  
• Data Protection Register
  Tel: 01625-535777.
  
  
• Deafness
  Royal National Institute for Deaf People. Tel: 0171-387 8033.
  
  
• Debt
  National Debtline. Tel: 0121-359 8501.
  
  
• Disabled Helplines
  Bury Disabled Advisory Council. Tel: 0161-797 4898.
  Disabled Living. Tel: 0161-214 5959.
  Disablement Information : Advice Line Salford & Bolton - Tel: 0161-799 2222.
  Advice Line Trafford - Tel: 0161-865 5021.
  Advice Line Stockport - Tel: 0161-480 7248.
  Advice Line Middleton/Rochdale - Tel: 0161-653 2729.
  Advice Line Tameside - Tel: 0161-320 8333.
  Disability Helpline. Tel: 01302-310123.
  Disabled Living Foundation. Te : 0171-289 6111.
  RADAR-Royal Assoc. for Disability & Rehabilitation. Tel: 0171-250 3222.
  Motability North West (Cars for the Disabled) Tel: 0161-747 4076.
  
  
• Divorce & Separation
  National Family Mediation. Tel: 0171-383 5993. (See also 'Marriage Guidance' below)
  
  
• Domestic Violence
  Women's Aid National Helpline. Tel: 0117-963 3542.
  
  
• DSS General inquiries
  Tel: (Free call) 0800-666 555.
  
  
• Drugs Advice Helplines
  Life Line. Tel: 0161-839 2054.
  Release Emergency Service (24hr). Tel: 0171-603 8654.
  Turning Point. Tel: 0171-702 2300.
  Cheshire Drug Watch - dial 100 and ask for "Freefone Cheshire Drugwatch"
  Narcotics Anonymous. Tel: 0171-272 9040.
  
  
• Eating Disorders
  Eating Disorders Association. Tel: 01603-621414.
  Louder Than Words, Rossendale. Tel: 01706-260703
  
  
• Equal Opportunities Commission
  Tel: 0161-833 9244. (See also 'Racism' below).
  
  
• Family
  (See 'Single Parents' below).
  
  
• Gambling
  Gamblers Anonymous (24hr). London Tel: 0171-384 3040. Local : Tel: 0161-976 5000.
  
  
• Gay Societies
  Manchester Lesbian & Gay Switchboard - Tel: 0161-274 3999.
  London Lesbian & Gay Switchboard - Tel (24hr) : 0171-837 7324.
  
  
• Homelessness
  (see also under your Local Authority entry)
  Shelter, London - Tel: 0171-253 0202.
  Shelter Housing Aid Centre, Manchester. Tel: 0161-834 4809.
  
  
• Legal Aid
  Tel: 0161-228 1200.
  
  
• Manchester Benefits Advice
  Tel: 0161-234 5600.
  
  
• Manchester Consumer Advice
  Tel: 0161-234 4941.
  
  
• Manchester Debt Line
  Tel: 0161-234 5678.
  
  
• Manchester - Harassment
  Tel: 0161-234 4815.
  
  
• Manchester Housing Aid
  Tel: 0161-234 4750.
  
  
• Manchester Welfare Rights
  Tel: 0161-234 3895.
  
  
• Marriage Guidance
  Relate, Bolton Tel: 01204-28302.
  Relate, Bury. Tel: 0161-764 4113.
  Relate, Manchester. Tel: 0161-872 0303.
  Relate, Salford. Tel: 0161-745 8486.
  Relate, Stockport. Tel: 0161-477 9235.
  
  
• Mental Health & Illness
  MIND-Nat. Assoc for Mental Health. Tel: 0181-519 2122.
  SANELINE. Tel: 0171-724 8000.
  Mental Handicap Mencap, London. Tel: 0171-454 0454.
  
  
• Metrolink Information
  Tel: 0161-205 2000.
  
  
• Miscarriage
  The Miscarriage Association. Tel: 01924-200 799.
  
  
• Missing Persons
  Message Home. Tel: (Free call) 0500-700 740
  Missing Persons Bureau Helpline. Tel (Free) : 0500-700 700.
  Salvation Army Family Tracing. Tel: 0171-383 2772.
  
  
• National Rail Enquiries
  National Rail Enquiries: 08457 48 49 50
  Rail Enquiries from overseas (International rates apply): +44(0)20 7278 5240
  Rail Enquiries Textphone: 0845 60 50 600
  Welsh language: 0845 60 40 500
  
  
• National Rail Journey Planner
  http://www.nationalrail.co.uk
  
  
• Police Helplines
  See "POLICE"
  
  
• Pregnancy Advice Helplines
  British Pregnancy Advisory Service. Tel: 01564-793225.
  LIFE National Hotline,Tel: 01926-311511.
  National Childbirth Trust. Tel: 0181-992 8637.
  
  
• Racism
  Commission for Racial Equality. Tel: 0161-831 7782.
  
  
• Rape
  (See 'Sexual Abuse' below)
  
  
• Relate
  (See 'Marriage Guidance' above).
  
  
• Ring & Ride
  Bolton Tel: 01204-398111.
  Manchester. Tel: 0161-228 3131.
  Wigan Area. Tel: 01942-873143.
  
  
• Salford Trading Standards
  Problems Tel: 0161-787 8480.
  
  
• Samaritans
  24 hour Emergency Line Tel: 01204-521200. (Bolton)
  Tel: 0161-236 8000 (Manchester & Salford)
  Tel: 0161-764 0055 (Bury)
  Tel: 0161-480 2222 (Stockport)
  
  
• Sexual Abuse
  Rape Crisis Centre, Manchester. Tel: 0161-834 8784.
  Rape Crisis Centre, London. Tel: 0171-837 1600.
  St Mary's Sexual Assault Centre. Tel: 0161-276 6515.
  
  
• Single Parents
  Gingerbread. Tel: 0171-240 0953.
  Nat. Council for One Parent Families. Tel: 0171-267 1361.
  Parent Network Support. Tel: 0171-485 8535.
  
  
• Smoking
  Smokers Quitline. Tel: 0171-487 3000.
  
  
• Stillbirth & Neonatal Death Society
  Tel: 0171-436 5881.
  
  
• Stockport Homelessness Help
  Tel: 0161-474 4235.
  
  
• Stockport Trading Standards
  Tel: 0161-474 4248.
  
  
• Stockport Welfare Rights
  Tel: 0161-474 3091.
  
  
• Tameside Benefits Helpline
  Tel: 0161-342 3033.
  
  
• Tameside Trading Standards
  Tel: 0161-342 3452.
  
  
• Terence Higgins Trust (AIDS/HIV) Helpline
  Tel: 0171-242 1010.
  
  
• Trafford Trading Standards
  Tel: 0161-912 1212.